Lifestyle 11 months ago Share Tweet Pin Share Earlier this week, Lindsay Gottlieb, the head coach for the University of California’s women’s basketball team, took to Twitter to claim that she was rigorously questioned while trying to board a Southwest Airlines flight from Denver to Oakland, California, with her son, who is biracial. “I’m appalled that after approx 50 times flying with my 1 year old son, ticket counter personnel told me I had to ‘prove’ that he was my son, despite having his passport. She said because we have different last name. My guess is because he has a different skin color,” Gottlieb, who is white, tweeted at Southwest. “She 1st asked for proof with birth certificate. She then said it’s a ‘federal law’ (not true) but asked me to prove I’m mother with Facebook post.What??Mother next to me said she’s never been asked for proof despite diff last name..not shockingly, not mixed [race] fam,” she continued. “It was demeaning and insensitive, not to mention inefficient. Would have missed flight if it was not delayed. I would advise better training for employees to avoid this happening to others.” Bonus: Want to stay up to date on our latest Rare Norm news ? In response to a Twitter user who asked if Gottlieb and her family were OK, she wrote, “We are fine. It was wild, but, I fear, much more common for people that don’t look like me 😢.” twitter-embed-component twitter-tweet ” lang=”en” data-type=”twitter” data-url=”https://twitter.com/CalCoachG/status/1001242166126153728″ data-reactid=”123″> https://twitter.com/CalCoachG/status/1001242166126153728 twitter-embed-component twitter-tweet ” lang=”en” data-type=”twitter” data-url=”https://twitter.com/CalCoachG/status/1001242874258841600″ data-reactid=”126″> https://twitter.com/CalCoachG/status/1001242874258841600 twitter-embed-component twitter-tweet ” lang=”en” data-type=”twitter” data-url=”https://twitter.com/CalCoachG/status/1001243822792331265″ data-reactid=”129″> https://twitter.com/CalCoachG/status/1001243822792331265 twitter-embed-component twitter-tweet ” lang=”en” data-type=”twitter” data-url=”https://twitter.com/CalCoachG/status/1001263403720216576″ data-reactid=”132″> https://twitter.com/CalCoachG/status/1001263403720216576 “I felt that in this situation it was my responsibility to say, ‘Hey, this isn’t OK,'” Gottlieb said in a follow-up statement to USA Today. “We had a passport that verified our son’s age and identity, and both parents were present. But still being pushed further to ‘prove’ that he was my son felt disrespectful and motivated by more than just concern for his well-being.” She added, “While it was upsetting and emotional, I realize that this was just one day of my life where I was uncomfortable and our family was made to feel ‘less than’ whereas others face similar situations on a daily basis. I hope the coverage this has received can serve as a learning opportunity and that all families — regardless of how ‘traditional’ they may or may not look — are treated with dignity and respect.” Marcio Jose Sanchez/AP/REX/Shutterstock In a statement to Teen Vogue, Southwest apologized for the incident. “We immediately reached out to Ms. Gottlieb to learn more about her concerns and express our apologies; we appreciate her insight in what was a productive conversation. Southwest Airlines’ policies include verifying the age of lap children by reviewing birth certificates or government issued identification. Certain international locations require us to verify additional paperwork for those travelling with a minor, including verification of names. Our reports indicate our Employee questioned a discrepancy between last names on the provided documentation, even though domestic travel would not require carriers to match last names of child and guardian. We utilized this situation as a coaching moment to ensure our policies are properly followed,” the statement read. “We apologized for the interaction that left this family feeling uncomfortable — which would never be our intention.” Chrissy Teigen, whose two children with husband John Legend are also mixed-race, chimed in on Twitter, noting that while the practice is definitely frustrating and overwhelmingly targets mixed-race families, it’s typically for a good reason. “Airlines have asked this of me, too, with my daughter. once I learned it’s a precaution for the very real threat of child trafficking, I stopped being exasperated with it. Now I’m kind of worried when they don’t ask,” Chrissy wrote.